Big Tree Peony
Zhongchuan Peony Nursery, Lanzhou, Gansu
Founded in 1993, engaged in peony planting for 30 years.
330 acres mountainous peony nursery, the origin of Chinese Tree Peonies.
Nursery & Seedling base & manufacturer
+86-13909482379
Treepeony2020@gmail.com

Frequently Asked Questions - FAQ

Find answers to common questions about orders, products, shipping, and more. For further assistance, please don't hesitate to contact us.
Home » News » FAQ

Hassle-Free Answers to Your Questions

Explore answers to common questions on topics such as orders and payments, product information, shipping and returns policies, and more. If you have any other inquiries or need further assistance, please feel free to contact us. We're here to provide the support and answers you need.

FAQ

  • Q Which areas are suitable for growing big tree peony?

    A Tree peony is very cold-resistant and suitable for growing in cold areas. The planting latitude has been transferred to 53 degrees north latitude; it is resistant to low temperatures (-43℃).
  • Q Once they grow and bloom, will they be the same color and variety we ordered?

    A We can guarantee that if you ordered the crafted variety tree peony, you will get the exactly same variety tree peony. We have specific area for each variety in our nursery, we already have labeled each variety and once the plants are dug out, we will put variety tags on the plants. It helps us to distinguish between different peony varieties. 
  • Q How long does the peony root survive when it is delivered without being damaged?

    A The peony stopped growing in the fall and entered the dormant phase in September. Peony plant roots can survive in colder containers for two months.
  • Q What are your transportation methods?

    A  According to the order quantity and country area, there are air, Express (DHL, EMS), sea and rail (wholesale orders) transportation.
  • Q How can you let the plants get here healthy without any damage?

    A  We can guarantee that our peony roots are healthy, we will dig them out only after the order is confirmed, and the roots will be cover with moss to keep it moist and then pack in carton to avoid shaking during transport. 
  • Q I want to know what is the way the product is packaged when you export it?

    A Our plants should be cleaned, disinfected and fumigated before being shipped, and then moisturized and packaged in moss.
    打包方式英文图(1)
  • Q What is the minimum order quantity?

    A We are a wholesaler of peony tree. The minimum number is 500 strains.
    But we are also in international retail. 5 strains per variety.
  • Q Is there a discount?

    A We welcome orders all the year. But if you order products before July, we can offer you a 5% discount. We can prepare the peony root for the customer in advance, which will reduce our workload in October. Our customer can buy good quality peony roots at a lower cost.
  • Q What is your payment method?

    A We accept PayPal, T/T payment. If it is a large order, you can take T/T,  T/T 30% as deposit, 70% according to T/T balance payment; small orders can use Paypal or T/T. This is usually 100% payment, then send goods.
  • Q When do I order products?

    A You are welcome to place an order all year round. But we hope that you place your order as soon as possible, because we have limited supply for certain varieties, and if you place an order too late, they may be sold out. We first reserve the factory for the early orders.
    As for the fresh cut flowers, the delivery time is from March to May. If you place an order in June, the flowers must be shipped next spring.
    As for the peony root, the transportation time is from September to February next year.
  • Q Can I visit your Peony Base? Where is the location?

    A Gansu Zhongchuan Peony Nursery is a wholesale nursery and retail mail order company located in Lanzhou, Gansu, China. It is very close to the airport and welcome to our farm. You can contact us before you visit.
Our Collaborative Technical Support Partners

Get in touch with us

Welcome to our peony planting base! Whether you're interested in peonies or want to learn more, we're happy to help. If you need peony products, please feel free to contact us and our team will be happy to serve you.
Contact Us

Menu

About Us

Custom Inquiries

Store

Contact

Phone: +86 13909482379
E-mail:  Treepeony2020@gmail.com
Skype: rockiigansu@gmail.com
Whatsapp: +86 13909482379
Location:Zhongchuan Peony Garden, Lanzhou New Area, Gansu, China,2000 acres of mountain peony garden
Address:  Gansu Province Postal Code: 730314

Subscribe to our latest product updates

Subscribe
Copyright © 2023 ZhongChuan      |      Privacy Policy